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Draft

Template prepared for review — have it checked by a lawyer before launch.

Refunds and cancellation

Last updated · RankingTop (operator details to be added)

In short: the Fix Pack is refundable within 14 days if the fixes do not match your site. Subscriptions cancel any time and run to the end of the paid period. Trials cancelled in time are never charged. See also the terms of service.

1Fix Pack ($29, one time)

If the written fixes do not match your site, for example they describe pages you do not have or problems your pages do not have, you can ask for a full refund within 14 days of paying.

  • Email hello@rankingtop.app from the address you paid with, and include the link to the proof.
  • Tell us in a sentence what does not match. We may ask one follow-up question; we will not make you argue for it.
  • The refund goes back to the card you paid with, through Stripe. Your bank decides how long it takes to show.

2Growth and Agency subscriptions

Cancel any time from billing in your dashboard. Your plan keeps running to the end of the period you have paid for, then stops; you are not charged again.

We do not refund the unused part of a period that has already started, monthly or yearly, except where the law requires it or we could not provide the service. If something went wrong on our side, write to us.

3Free trials

A 7-day trial is not charged if you cancel before it ends. If you keep the plan, your card is charged on the last day of the trial. We email you before that day so it is not a surprise.

4The free proof

The free proof costs nothing and needs no card, so there is nothing to refund.

5Your rights under the law

This policy adds to your rights as a consumer; it does not take any away. Where the law of your country gives you a longer or wider right to cancel or get a refund, that right applies. [Statutory withdrawal rights for digital services to be reviewed.]

Questions about this page: hello@rankingtop.app

Refund and cancellation policy · RankingTop